Warranty
Updated: 08/10/2009
LIFETIME PRODUCT WARRANTY TERMS
Alphason Designs Limited warrants its AV furniture products to be free of defects in material and labour for the product’s Warranty Period. The Warranty Period commences on the original purchase date of the product.
Any defect affecting the functionality of the product which becomes apparent within its warranty period will be corrected by free repair or replacement provided.
LIMITED PRODUCT WARRANTY TERMS
All products subject to Limited 10 Year Warranty, which commences on the original purchase date of the product.
Any defect affecting the functionality of the product which becomes apparent within this period will be corrected by free repair or replacement provided.
STANDARD STATUTORY WARRANTY TERMS
Parts indicated in the Warranty schedule are covered under standard 12 Month Statutory Warranty. Any defect affecting the functionality of the product which becomes apparent within this period will be corrected by free repair or replacement provided.
WARRANTY SCHEDULE
| Conran | Lifetime |
| Accent | Lifetime |
| Aura | Lifetime |
| Moderna | Lifetime |
| Finewoods | Lifetime |
| Apex | Lifetime |
| Ambri | Lifetime |
| Aspect | Lifetime |
| Alto Nero | Lifetime |
| Aragon | Lifetime |
| AD | Lifetime |
| Iconn | Lifetime* |
| *Iconn Drawer Runners | 2 Years |
| Soundstyle | Lifetime |
| Sona | 10 Years |
| Accord | 10 Years |
| Ancora | 10 Years |
| Accessories | 12 Months |
| Brackets | 12 Months |
| Alphason Office - upholstery | 12 Months + 12 Months when registered |
| Alphason Office - structure/mechanism | 12 Months + 12 Months when registered |
ADDITIONAL TERMS & CONDITIONS
This Lifetime and Limited Warranty does not cover the costs of removing and replacing defective parts from your Alphason Designs product. So, if your problem requires a repair technician, you must pay any additional charges.
In line with our policy of continuous product development we reserve the right to change the product, packaging and document specifications without prior notice. If in the unlikely event your product needs replacing in the future, and the model has been discontinued, we reserve the right to replace it with the nearest equivalent model.
This Lifetime and Limited Warranty extends only to the original purchaser of the product and is automatically void if your Alphason Designs product is modified in any way, improperly installed, loaded beyond its stated load weight or otherwise misused or abused. To the maximum extent permitted by applicable law, Alphason Designs disclaims any other warranties, express or implied, including warranties of fitness for a particular purpose and warranties of merchantability. Alphason Designs will not be liable for any damages whatsoever arising out of the use or inability to use its products, even if Alphason Designs has been advised of the possibility of such damages. To the maximum extent permitted by applicable law, Alphason Designs disclaims any responsibility for incidental or consequential damages.
Contact information:
Alphason Designs Limited
Alphason House
Swan Lane
Hindley Green, Wigan
Greater Manchester
WN2 4EY
UNITED KINGDOM
Tel: 0845 130 6686
International Tel: +44 1942 524 100 (English speaking line)
Fax: +44 (0)1942 521 159
Email: email form
To register your Alphason product please click here
